Careers

Do you have a desire to help keep your world clean, contribute to climate change to eliminate carbon emissions, improve air quality, and a healthier community? Be part of our growing GO GREEN team as a SERVICE SPECIALIST for our Richmond office.

ROLE & RESPONSIBILITIES:

• Coordinate and Manage the Warranty and Repair service of EV chargers.
• Coordinate and Manage the Warranty and Repair service of Other Green Technology Products.
• Manage the Service Contractors.
• Manage the Service Inventories.
• Manage the Knowledge Data and Technical Documents properly.
• Manage the Training Program for Contractors.
• Work with other Team members.
• Dispatch the Contractors and complete the Service request.
• Update the Service status Information.
• Ensure that all relevant information is thoroughly scrutinized and updated.
• Schedule, coordinate and initiate updates of timelines internally and directly with clients.
• Provide details and update timelines, keep management, sales reps and clients informed on workflow, and understand the product and support options.
• Convey vital information on current job status and incoming work during production meetings.
• Carry out the tasks in a highly independent, accountable, professional and responsible manner.

REQUIREMENTS:

• Customer service driven and Communication skills.
• Computer Skill; Microsoft Suite i.e., Excel, Word, Project.
• Organizational skills.
• Problem-solving and troubleshooting expertise.
• A can-do attitude.
• Teamwork
• Fluent English.
• 2nd Language is an asset.
• Can work under pressure

Do you have a desire to help keep your world clean, contribute to climate change to eliminate carbon emissions, improve air quality, and a healthier community? Be part of our growing GO GREEN team as a MANAGER – BUSINESS DEVELOPMENT GROUP for our Richmond office.

ROLE & RESPONSIBILITIES:

• Work with the sales team and sales agents to identify new sales opportunities for EVSE products.
• Develop plans, and implement strategies to grow our EVSE Business through various channels and vertical markets across Canada.
• Collect and analyze market information, report to Management for planning and implementation.
• Maintain regular contact and positive relationships with prospective vendors, clients and business partners.
• Assists in organizing and promoting Sales and Marketing projects.

REQUIREMENTS:

• College or University Degree or Equivalent Experience
• With work experience in the Automobile, Energy, Electric Vehicle or EV Charger industries
• Minimum 5 years Business Development or sales experience
• Strong negotiation and closing skills, with a proven track record
• Exemplary organizational skills, outstanding paperwork, process, and procedural execution
• A fast learner to navigate the new system, including productivity software and other online resources to collaborate with the team and the business partners
• Strong communication skills to deal with customers, employees and vendors